Privacy Policy
Last Update: May 21, 2026
Arctic Coliving ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a booking, or interact with us in other ways.
About the website and app
Privacy & policy
1. Information We Collect
We may collect:
- Personal Information: Name, email address, phone number, postal address, payment details, identification documents (where required for legal compliance).
- Booking Details: Dates of stay, preferences, special requests, and services purchased.
- Technical Data: IP address, browser type, device information, referring URLs, and pages viewed on our site.
- Communications: Records of your communications with us, including emails, inquiries, and feedback.
2. How We Use Your Information
We use your information to:
- Process and manage bookings
- Provide customer service
- Customize and enhance your stay
- Send confirmations and marketing communications (where permitted by law)
- Comply with legal obligations in relevant jurisdictions
3. Sharing Your Information
We may share your information:
- With trusted service providers who help us operate our business (e.g., payment processors, IT providers).
- To comply with legal requirements.
- With your consent, where required.
We never sell your personal data to third parties.
4. Cookies
We use cookies and similar technologies to:
- Enable website functionality
- Analyze site traffic
- Personalize your experience
You can adjust your browser settings to refuse cookies, though this may affect website functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Correct inaccuracies
- Request erasure
- Object to certain uses
- Withdraw consent where processing is based on consent
To exercise your rights, please contact us.
7. Retention
We retain your information only as long as necessary for the purposes described in this Policy, or as required by law.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on our website with the revised date.
9. Contact Us
For questions about this Policy, please contact via our website.